In this tutorial, you’ll learn how to integrate Telegram with Zoho Desk.
- Click the gear icon in the top-right corner to open Settings.
- Go to the "Channels" section and select "Instant Messaging."
- Choose "Telegram" and click "Configure."
- Select "Create Channel."
- Enter your channel name and auth token using BotFather.
- Click "Save" to complete the process.




