Integrating Slack with Twilio can significantly enhance communication capabilities, enabling your team to send and receive SMS, MMS, and even voice calls directly from Slack channels.
- Click 'Create' and select 'Zaps'.
- Click 'Trigger'.
- Search for 'Slack' and click on it as your trigger.
- Choose a trigger event such as 'Send Channel Message' or 'Send Direct Message'.
- Authorize Zapier to access your Slack account by following the prompts.
- Search for 'Twilio' and select it as the action app.
- Choose an action event such as 'New SMS' if you want to receive Slack notifications for new messages received by Twilio.
- Go to your Twilio workspace and copy the Account SID and Auth Token.
- To connect your Twilio account, you’ll need your Account SID and Auth Token, which you can find in the Twilio Console under Account and click 'Yes, Continue to Twilio'.
- Configure the message template using dynamic fields from Twilio. Select the channel or user in Slack where you want to send this message.
- Send a test message to Slack to ensure everything is working correctly by clicking 'Test step'.
- Name your Zap.
- Once the test is successful, Click 'Publish' to activate the Zap to start automating.
- By following this guide, you can streamline SMS communication, improve incident response times, and enhance overall productivity with seamless integration between Slack and Twilio.
