How to Integrate Slack with Live Chat
Integrating Slack with a live chat platform allows you to streamline customer support and team communication by managing live chat interactions directly within Slack. Here's how to set up this integration:
- Click on the '+Add Apps' section in the left sidebar.
- In the search bar, type 'Live Chat' and click on it.
- Click the 'Add to Slack' button. This will redirect you to the live chat platform’s app page.
- Click 'Add to Slack'.
- Click ‘Sign in’ to access your Live Chat account.
- Select an account you want to use.
- That's it! You have successfully connected Slack with Live Chat.
- By following these steps, you can integrate your live chat platform with Slack and enhance your customer support and team collaboration by managing live chat interactions directly within your communication tool.