Quick summary
Integrating Live Chat with Slack lets your team manage customer conversations directly inside Slack without switching tools. This step-by-step walkthrough covers everything from finding the Live Chat app in Slack to completing the account connection.
Steps
- Click on the '+Add Apps' section in the left sidebar of Slack.
- In the search bar, type 'Live Chat' and click on it.
- Click the 'Add to Slack' button to be redirected to the Live Chat platform's app page.
- Click 'Add to Slack' again to confirm the integration.
- Click 'Sign in' to access your Live Chat account.
- Select the account you want to use for the integration.
- Your Slack and Live Chat accounts are now successfully connected.
- Manage live chat interactions directly within Slack to enhance customer support and team collaboration.
