Integrating Slack with Intercom allows teams to manage customer conversations more efficiently by providing instant notifications and the ability to reply directly from Slack. Here’s a step-by-step guide on how to integrate Slack with Intercom:
- Click on the '+Add apps' section in the left sidebar.
- In the search bar, type 'Intercom' and select the Intercom app from the results.
- Click the 'Add to Slack' button.
- Click on the 'Install now' button to start the integration process.
- Click 'Authorize access', to authorize Slack integration with Intercom.
- Select 'Allow' to grant Intercom access to your Slack workspace.
- By following these steps, you can set up the integration to receive notifications and manage customer interactions efficiently from Slack.