How to Integrate Slack with Freshdesk

‍

Integrating Slack with Freshdesk allows you to streamline your support operations by receiving Freshdesk ticket notifications and updates directly in your Slack channels.  Here's a detailed guide on how to set up the integration:

1. Click on the '+Add apps' section in the left sidebar.
2. In the search bar, type 'Freshdesk' and select the Freshdesk app from the results.
3. Click the 'Add to Slack' button.
4. Select 'Allow' to grant Freshdesk access to your Slack workspace.
5. By integrating Slack with Freshdesk, you can create a seamless support experience that keeps your team connected and responsive to customer needs.