Quick summary
Integrating Pendo Feedback with Jira lets product teams link customer feedback directly to development issues, closing the loop between user insights and engineering work. The setup is completed entirely through the Jira Apps Marketplace using the Pendo Feedback For Jira plugin and an API key authorization.
Steps
- Navigate to the top menu bar in Jira, then click Apps.
- Select Explore More Apps from the dropdown list of options.
- Search for Pendo and choose Pendo Feedback For Jira from the search results.
- Tap Get App at the top-right corner of the app listing page.
- Click Get It Now to proceed with the installation.
- Tap Configure to open the integration settings.
- Enter your Pendo API key into the input field and click Authorize to activate the integration.



