How to Integrate Microsoft Teams with Opsgenie

Quick summary

This guide walks you through integrating Microsoft Teams with Opsgenie using Make.com to automate real-time incident notifications. By connecting these tools, your team receives instant Teams messages whenever Opsgenie triggers an alert or event.

Steps

1. Go to your Make.com dashboard and click Create a new scenario.
2. In the scenario editor, click the add icon, search for Opsgenie, and select it.
3. Choose a trigger to define when your Opsgenie scenario activates.
4. Click Create a connection to authenticate Make with your Opsgenie account.
5. Go to your Opsgenie account and click Settings.
6. Select API key management from the settings menu.
7. Click Add new API key to generate a key for Make.
8. Choose the required access rights for the API key and click Add API key.
9. Copy your new Opsgenie API key using the copy icon.
10. Paste the API key into Make, fill in your region, and click Save.
11. Edit your scenario by adding the relevant Opsgenie details to configure the trigger.
12. In the scenario editor, click the add icon, search for Microsoft Teams, and select it.
13. Choose an action from the Microsoft Teams module to define what happens in Teams.
14. Configure the workflow mapping to define how Opsgenie triggers result in Teams actions.
15. Click Run Once to test the integration and confirm alerts post to Microsoft Teams.
16. Verify the setup is complete — your team will now receive automated notifications in Microsoft Teams based on Opsgenie incidents.