You can integrate Dynamics 365 with Microsoft teams by using the collaboration feature in Dynamics 365. Here’s how to do it:
- Open your Dynamics 365 and click 'Sales'.
- Click on 'Apps Settings' in the left sidebar.
- Select 'Microsoft Teams collaboration'.
- Then, hit 'Quick set up'.
- Inside Dynamics 365, turn on Microsoft Teams chats.
- Collaborate on CRM records directly in Teams.
- Click 'Apply' and this instantly links CRM data into Teams.



