How to Integrate Customer.io with Amplitude

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You can integrate these platforms in two ways: sending Customer.io metrics to Amplitude for analysis, or syncing Amplitude cohorts to Customer.io to trigger campaigns.

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1. On your Customer.io main dashboard, click Data & Integrations in the left sidebar.
2. Select Integrations from the submenu.
3. Click the Add Integration button located at the top right of the page.
4. Scroll down or search for Intercom in the integration catalog.
5. Select the Amplitude (Message Metrics) card and click Enable Destination.
6. Enter your API key in the API Key field to authenticate the connection.
7. Log in to your Amplitude account, go to Settings > Projects, and copy your API Key.
8. Hit Test connection to verify everything's working properly before saving.
9. Click Save to finalize and activate your integration.