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How to Integrate 8x8 with Zendesk

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Here’s a quick guide on how to integrate 8x8 with Zendesk in easy steps:

  1. On the Admin Center tab, go to the left-side panel and click 'Apps and Integrations'.
  2. Select 'Zendesk Support Apps' from the list under the Apps section.
  3. After that, tap 'Marketplace' at the top-right corner.
  4. Search for 8x8 and then select it from the provided results.
  5. Click 'Install' afterwards.
  6. Enter your Zendesk subdomain, then click 'Install' to proceed.
  7. Configure the installation settings accordingly and provide the necessary information to connect the two apps.
  8. Once done, click 'Install'.
  9. After completing these steps, your 8x8 account will be integrated instantly with Zendesk.
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