How to Export Zendesk Tickets as CSV

Updated on:

May 11, 2026

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Use this interactive demo to learn how to export Zendesk tickets as a CSV file.

Quick summary

Zendesk agents can export tickets as a CSV file directly from the agent dashboard using the Views panel and the Actions menu. The exported file is delivered instantly to your registered email address, making it easy to analyze or share ticket data outside of Zendesk.

Steps

Navigate to the left-side panel and click Views.
Select the specific ticket category you want to export from the Views list.
Go to the top-right corner and click the Actions button.
Choose Export as CSV from the dropdown list of options.
The tickets will be exported instantly and sent to your registered email address.

📌 Why this matters

Exporting Zendesk tickets as a CSV gives support teams a fast, no-code way to extract ticket data for reporting, auditing, or external analysis. This feature matters because it eliminates the need for third-party integrations or developer help to get structured ticket data out of Zendesk. Teams can filter by ticket view before exporting, ensuring only the most relevant records are captured. The instant email delivery of the CSV file means agents can continue working without waiting for a manual download to complete.

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