Quick summary
To end a contract on Upwork, clients open the ellipsis menu on the active contract, select End Contract, and complete the closing steps including feedback, a reason for ending, and an optional bonus. The process takes just a few clicks and gives clients the option to leave both private and public feedback for the contractor.
Steps
- Locate the active contract you want to end and click the ellipsis icon.
- From the drop-down menu, select End Contract.
- Click End Contract again to confirm the action.
- Optionally, provide private feedback to the contractor after ending the contract.
- Select your primary reason for ending the contract from the drop-down menu.
- Rate the contractor's skills and provide public feedback if desired.
- For the bonus section, select None and add a Thank You note to inform the contractor the engagement has ended.
- Click End Contract or End Contract & Give Bonus to complete and close the contract.
