How to Enable Webex AI Assistant in Control Hub

How to Enable Webex AI Assistant

Updated on:

May 25, 2026

By:

Use this interactive demo to learn how to activate the AI Assistant across your Webex organization.

Quick summary

The Webex AI Assistant can be enabled organization-wide in just a few clicks through Control Hub. Admins navigate to Organization Settings, expand the AI features section, and toggle the assistant on to make it available in all meetings.

Steps

Open your Webex Control Hub and navigate to Organization Settings.
Scroll down to find the Customize AI Assistant & AI features section and click to expand it.
Toggle the switch to Enable the Webex AI Assistant for your organization.
Your AI Assistant is now activated — your team can immediately start using it in meetings.

📌 Why this matters

The Webex AI Assistant brings real-time meeting intelligence directly into your organization's collaboration workflow. Enabling it through Control Hub takes under a minute, giving every team member access to AI-powered summaries, action items, and in-meeting support. For IT admins and business leaders, this means faster meeting outcomes and reduced manual note-taking at scale. Activating the Webex AI Assistant is a high-impact, low-effort step toward modernizing how your organization communicates.

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