Quick summary
Since SendGrid does not support native video playback in emails, you can embed a video by placing a clickable video thumbnail and a linked button in the Design Editor that redirects recipients to the video URL. This workaround lets email marketers drive video views directly from a SendGrid campaign.
Steps
- Inside SendGrid's Design Editor, go to the left-side panel and tap the Build tab.
- Select Image from the available options, then drag and drop the Image module into your preferred section of the main workspace.
- Click Choose Images to Upload and import the video thumbnail or any image related to the video you want to embed.
- Click Insert Image to add the uploaded image to the email layout.
- Return to the Build tab, select Button, and drag the module into the workspace directly below the video thumbnail.
- Configure the Button Module Styles by entering your Button Text and setting the Button URL to the video link you want recipients to visit.
- Customize the button's default design — adjust background color, width, height, border style, and other styling options as needed.
- Navigate to the main workspace and review the thumbnail and button layout to confirm everything looks correct.
- Click Save to apply all changes to the email design.
