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All Tutorials /Microsoft Dynamics 365

How to Create a View in Dynamics 365

Updated on:
April 6, 2026
By:
Madhav Bhandari
Use this interactive demo to learn the step-by-step process of creating a custom view in Dynamics 365.

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Follow these easy steps: 

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  1. Head to the 'Customers' menu in your sidebar and click 'Contacts' to get started.
  2. Click 'Edit columns' to choose which contact details you want visible in your view.
  3. Select 'Add columns' to create a new view.
  4. Select the desired column you want to add to your view.
  5. Once you have set your columns, click 'Apply'.
  6. Click 'Edit filters’ to choose which contact details you want visible in your view.
  7. Click '+ Add' to set specific filter criteria.
  8. Review your settings one last time, then hit 'Save' to create your view.
  9. Now, all that is left is to save your view. Click on the drop down menu.
  10. Select 'Save as new view'.
  11. Give your new view a name and click 'Save'. Your new view is now live!

📌 Why this matters

Creating custom views transforms how you interact with your contact database by surfacing exactly the information you need when you need it. Rather than scrolling through dozens of irrelevant fields or contacts that don't match your current priority, you can instantly access focused data sets.

The real power emerges when you realize these views become shared resources across your team. When everyone uses the same filtered, organized view for specific campaigns or customer segments, you eliminate inconsistencies in how contacts are prioritized and managed.

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