How To Create a Questionnaire in Microsoft Forms

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Microsoft Forms is an excellent tool for gathering feedback, conducting research, or running surveys. Follow these steps to build a professional questionnaire:

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1. On your Microsoft 365 main dashboard, click Apps to see all apps.
2. Click on Forms to open Microsoft Forms.
3. Select New Form to start a blank form.
4. Click "Untitled form" at the top and enter a descriptive title and objective.
5. Click Quick start with and select Choice for multiple-choice questions or Text for open-ended answers.
6. You can also select from the available templates on the left side of the page
7. Choose the Customer Satisfaction Survey to load a pre-designed layout.
8. Toggle the Required switch for any questions that are mandatory for your data.
9. Use the Style button to change the background or upload a logo to the header.
10. Click Collect responses to generate a link and distribute it to your customers.