How to Connect Wonderchat to Slack

Quick summary

This tutorial shows how to integrate Wonderchat with Slack by building a Zap that automatically sends a Slack channel message whenever a new customer support contact is created in Wonderchat. The setup takes just minutes using Zapier's no-code editor and requires only your Wonderchat API key and a connected Slack account.

Steps

1. Hit Create > Zap on the left sidebar to start building a new Zap.
2. Click on the Trigger to define the trigger event for your Zap.
3. Select Wonderchat from the listed apps as your trigger app.
4. Select the trigger event as New Contact Customer Support.
5. Click on Account to connect your Wonderchat account.
6. Enter your Wonderchat API Key and click Yes, Continue to authenticate.
7. Select your Action event to define what happens when the trigger fires.
8. Search for Slack as the action app.
9. Choose Send channel message as the Action for Slack.
10. Connect your Slack account if it is not already connected.
11. Click Publish to activate the Zap and establish the Wonderchat–Slack connection.