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All Tutorials /Zapier

How to Connect Landbot Chats to Discord Using Zapier

Updated on:
April 6, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to connect your Landbot chatbot conversations to your Discord server via Zapier.

‍

‍

It is very easy to connect Landbot chats to Discord using Zapier. Here’s a quick guide on how to do it:

‍

  1. Head over to the left-side panel, then click 'Create'.
  2. Choose 'Zaps' from the list of options.
  3. After that, click the 'Trigger' tab to start the integration process.
  4. Search for 'Landbot' and then choose it from the suggested results.
  5. Next, specify your preferred 'Trigger Event'. Pick the specific option associated with the chats.
  6. Tap 'Sign In' afterwards to continue.
  7. Subsequently, enter the API credentials of your Landbot account and then tap 'Yes, Continue to Landbot'.
  8. Provide the information needed to set up the Trigger accordingly.
  9. Once done, click 'Continue' to run your input and test the Trigger.
  10. Click 'Continue' one more time to proceed further.
  11. Following that, search for 'Discord' and select it as the Action app.
  12. Next, click the drop-down menu and pick the specific 'Action Event' you wish to execute.
  13. Click 'Sign In' afterwards and then log into your active Discord account.
  14. Subsequently, specify your preferred Discord server and tap 'Continue'.
  15. Tick the checkbox beside the permissions you wish to grant, then tap 'Continue'.
  16. One by one, fill out the input fields with the required information related to the integration.
  17. Once done, click 'Continue' to publish and enable the integration.
  18. After completing these steps, your Landbot chats will be connected to Discord based on your input.

📌 Why this matters

Connecting your Landbot chats to Discord transforms customer conversations into collaborative team discussions. When a website visitor starts a chat, your entire support team can instantly see the conversation in a dedicated Discord channel, jump in to help, and share context without switching platforms.

This setup turns isolated customer interactions into team learning opportunities, where complex issues get solved faster through collective expertise and every conversation becomes visible to team members who might spot patterns or recurring problems.

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