Quick summary
Changing the work type in Jira lets teams reclassify tickets — such as converting a task to a bug — without recreating the issue from scratch. This four-step process takes seconds and keeps your project board accurately categorized.
Steps
- In your Jira space, find and select the ticket you want to edit.
- Click the Change Work Type button in the top-left corner of the ticket view.
- Choose the new work type you wish to set (for example, Bug).
- The work type of the selected Jira ticket will be updated according to your selection.
