How to Backup Jira and Confluence

Quick summary

This guide shows how to backup Jira and Confluence data using the built-in Backup Manager in Atlassian's administration console. Follow the steps below to generate and download a cloud backup file for both platforms.

Steps

1. Navigate to the Jira administration console by clicking the gear icon.
2. Select 'System' from the administration menu.
3. Go to 'Import and export' and click 'Backup Manager'.
4. Click 'Create backup for cloud' to generate an XML file of your Jira data.
5. Once the backup is complete, download the backup file to your local machine.
6. To access your Confluence page, click the menu.
7. Select 'Confluence' from the menu options.
8. Access your Confluence settings by clicking the gear icon.
9. Select 'Data management' from the Confluence settings menu.
10. Click 'Backup Manager' in the Data management section.
11. Select 'Backup for Cloud' to initiate the Confluence backup process.
12. Once the backup is complete, download the generated file to your local machine.