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How to Add a Web Link in Jira

Updated on:
May 25, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to attach an external web link to a Jira ticket.

Quick summary

Adding a web link to a Jira ticket lets teams attach external URLs directly to issues, keeping all relevant resources in one place. This feature improves traceability by connecting tickets to documentation, pull requests, or any web page without leaving Jira.


Steps

  1. In your Jira space, find and open the ticket you want to edit.
  2. Click the 'Add' button in the top-left corner of the ticket view.
  3. Choose 'Add Web Link' from the list of options.
  4. Prepare your URL and enter it into the provided input field.
  5. Add a corresponding description by typing it into the field below the 'Link Text' option.
  6. Click the 'Link' button to apply and save the changes.
  7. The web link will now appear on the selected Jira ticket.

📌 Why this matters

Linking external web pages directly to Jira tickets eliminates context-switching by keeping documentation, designs, and references accessible within the issue itself. This capability is essential for software teams that rely on Jira for project tracking and need to connect tickets to external resources like Confluence pages, GitHub PRs, or stakeholder reports. By embedding web links inside tickets, teams reduce information silos and accelerate issue resolution. It is a simple but powerful feature that strengthens traceability and cross-tool collaboration in agile workflows.
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