How to Access Documents in DocuSign

Updated on:

May 11, 2026

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Use this interactive demo to learn how to retrieve and open a DocuSign document using a security code.

Quick summary

The Access Documents feature in DocuSign lets recipients securely retrieve a signed document without logging in, using a one-time security code sent via email. This step-by-step process ensures only authorized parties can view the document tied to a unique ID.

Steps

Navigate to www.docusign.com and select Access Documents at the top of the page.
Open your email and copy the security code sent to you.
Paste the security code into the Security Code text box on the authentication page.
Click the Go button to access the document.
The document associated with your unique ID opens automatically.
Select Close to exit the document viewer.

📌 Why this matters

Accessing documents in DocuSign without a full account login is essential for recipients who need to quickly retrieve and review signed agreements. The secure, email-based verification process ensures that only authorized parties can open sensitive documents linked to a unique ID. This streamlined access method reduces friction for signers and reviewers, making electronic agreement management faster and more secure. For organizations relying on DocuSign for contracts and compliance, this feature ensures document accessibility without compromising security.

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