How Can I Customize a Closing Page in SurveyMonkey

Updated on:

May 12, 2026

By:

Use this interactive demo to learn how to set a custom closing page message in SurveyMonkey.

Quick summary

SurveyMonkey lets you customize the closing page shown to respondents after they submit a survey by enabling the Custom Thank You setting within your collector options. This feature helps you personalize the post-survey experience with a tailored message instead of the default confirmation screen.

Steps

Navigate to your desired survey and click the ellipsis icon next to the survey title.
From the drop-down menu, select Send Survey.
In the Collect Responses tab, select the collector you want to configure.
Scroll down to the survey settings, locate Custom Thank You, click on it, and write your own custom message.

📌 Why this matters

Customizing the closing page in SurveyMonkey allows survey creators to deliver a branded, personalized thank-you message to every respondent instead of a generic confirmation screen. This improves the overall respondent experience, reinforces brand identity, and can be used to direct participants to a next step — such as a website, resource, or follow-up action. For teams running customer feedback, employee engagement, or market research surveys, a tailored closing page adds a professional touch that generic defaults simply cannot provide. The Custom Thank You feature is especially valuable for businesses that want every touchpoint in their survey workflow to reflect their voice and messaging.

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