This interactive demo was created free with Storylane in 2 minutes. Create your own demo
This interactive demo was created free with Storylane in 2 minutes. Create your own demo
Start free
All Tutorials /Xero

How to Turn Off the Invoice Reminders in Xero

Updated on:
May 12, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to disable invoice reminders in your Xero account.

Quick summary

Turning off invoice reminders in Xero takes just a few clicks inside Invoice Settings. This guide walks you through every step to stop automated email reminders from being sent to your customers.


Steps

  1. On the Xero main dashboard, click the Company tab in the top-left corner.
  2. Select Settings from the menu to proceed.
  3. Find and click Invoice Settings from the list of options.
  4. Click Invoice Reminders to open the reminders configuration.
  5. Uncheck the checkbox beside Email Customers When an Invoice Is to disable the reminders.
  6. Click Save to apply your changes.
  7. Your invoice reminders are now turned off and the settings saved confirmation will appear.

📌 Why this matters

Uncontrolled invoice reminders in Xero can frustrate customers and damage business relationships, especially when payment terms or client preferences vary. Knowing how to turn off invoice reminders gives finance teams and business owners direct control over automated email communications without needing developer support. This is a critical Xero settings skill for any small business managing accounts receivable and client communication workflows. Disabling reminders at the right time helps maintain professionalism and avoid duplicate or unwanted outreach.
Your product deserves an interactive demo
Start free
Similar Articles
Xero

How to Unlock Accounts in Xero When the Password is Forgotten

Madhav Bhandari
Director of Marketing @ Storylane
Xero

How to Record an Overpayment in Xero

Madhav Bhandari
Director of Marketing @ Storylane
Xero

How to Cancel the Xero Free Trial Subscription

Madhav Bhandari
Director of Marketing @ Storylane
No items found.
Platform
Interactive Demos
Sandbox Demos
Buyer Hub
RepX
Integrations
Solutions
Product Marketers
Growth & Demand Gen
Sales Reps & AEs
Presales & SEs
Customer Success
Product Managers
Customers
Demo Showcase
Customer Stories
Finer Demos Club
Features
Demo Signals
Personalization
Deal Intelligence
Resources
Blog
The Plot
Tutorials
Events & webinars
Help Docs
What’s New
Demo Dundies
Company
Careers
Pricing
Partners
Contact
Trust Center
Backed by
Chrome Extension Icon
Chrome extension
Download
Desktop app
Download
Built in San Francisco Bay Area - ©2026 Storylane
Privacy PolicyTerms & Conditions
X Corp (formerly Twitter)LinkedIn
This website uses cookies to ensure you get the best experience on our website. Learn More
Got it
This website uses cookies to ensure you get the best experience on our website. Learn More
Got it