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All Tutorials /Xero

How to Turn Off the Invoice Reminders in Xero

Updated on:
May 12, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to disable invoice reminders in your Xero account.

Quick summary

Turning off invoice reminders in Xero takes just a few clicks inside Invoice Settings. This guide walks you through every step to stop automated email reminders from being sent to your customers.


Steps

  1. On the Xero main dashboard, click the Company tab in the top-left corner.
  2. Select Settings from the menu to proceed.
  3. Find and click Invoice Settings from the list of options.
  4. Click Invoice Reminders to open the reminders configuration.
  5. Uncheck the checkbox beside Email Customers When an Invoice Is to disable the reminders.
  6. Click Save to apply your changes.
  7. Your invoice reminders are now turned off and the settings saved confirmation will appear.

📌 Why this matters

Uncontrolled invoice reminders in Xero can frustrate customers and damage business relationships, especially when payment terms or client preferences vary. Knowing how to turn off invoice reminders gives finance teams and business owners direct control over automated email communications without needing developer support. This is a critical Xero settings skill for any small business managing accounts receivable and client communication workflows. Disabling reminders at the right time helps maintain professionalism and avoid duplicate or unwanted outreach.
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