Quick summary
This tutorial shows how to integrate Zoho Desk with Jira by installing the Zoho Desk For Jira app and configuring a secure OAuth connection between both platforms. Once complete, support tickets and project issues are linked instantly, enabling seamless cross-team collaboration.
Steps
- Navigate to the top menu bar and click Apps.
- Select Explore More Apps from the list of options.
- Search for Zoho Desk and choose Zoho Desk For Jira from the results.
- Tap Try It Free at the top-right corner.
- Click Start Free Trial to proceed.
- Click the More Options button and select Configure.
- Tap Add Connection to start the integration process.
- Assign a unique connection name and click Add Connection to continue.
- Tap Connect to proceed.
- Click Continue and log into your Zoho Desk account.
- Click Accept to agree to the terms and grant the necessary permissions.
- Your Zoho Desk account will now be integrated instantly with Jira.
