Quick summary
This tutorial shows how to integrate SurveyMonkey with Zendesk by installing the SurveyMonkey app directly from the Zendesk Marketplace through the Admin Center. Once installed, support agents can access SurveyMonkey surveys alongside tickets without leaving Zendesk.
Steps
- In the Zendesk Admin Center dashboard, go to the left-side panel and click Apps and Integrations.
- Select Zendesk Support Apps from the list of options under Apps.
- Tap Marketplace at the top-right corner.
- Search for SurveyMonkey and select it from the suggested results.
- Click Install on the SurveyMonkey app listing page.
- Specify the Zendesk account where you want to install the SurveyMonkey plugin, then click Install.
- Provide the required configuration information to set up the integration properly.
- Click Install to complete the setup.
- Your Zendesk account is now integrated with SurveyMonkey instantly.
