This tutorial shows how to connect Qlik Sense to Intercom using the REST connector to load customer messaging and support data for analysis.
Notes:
- Qlik Sense does not have a native Intercom connector. The REST connector using the Intercom API is the recommended approach.
- You need an Intercom account with API access and a valid access token from the Intercom Developer Hub.
- Intercom API requests require a Bearer token and often include an API version header.
- Log in and open your Qlik Sense app, and click Data load editor from the top menu.
- Click Create new connection in the Data connection panel on the right.
- Select REST from the connector list.
- Enter an Intercom API endpoint URL (for example, a conversations or users endpoint).
- In the request headers, add an Authorization header with your Intercom access token, then click Test connection to verify the request.
- Click Create to store the connection. You can now access the saved connection, browse the available tables, and select the ones you want to load into your app.
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