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How to Integrate Notion with Zendesk

Updated on:
May 11, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to connect your Notion workspace to Zendesk in minutes.

Quick summary

The Notion–Zendesk integration lets you connect customer support tickets directly inside your Notion workspace by authenticating through Notion's My Connections settings. Once linked, your team can reference and manage Zendesk data without leaving Notion.


Steps

  1. Click 'Settings & members' located at the left side of your Notion workspace.
  2. Select 'My connections' from the settings menu.
  3. Click 'See all' to view all available new connections.
  4. Search for 'Zendesk' and click 'Connect' to begin the setup.
  5. Enter your Zendesk URL in the provided field.
  6. Click 'Authenticate' to proceed with integrating Notion with Zendesk.
  7. Select 'Allow' to grant Notion permission to integrate with Zendesk.
  8. Your Notion–Zendesk integration is now active, enabling seamless management and reference of customer support tickets within your Notion workspace.

📌 Why this matters

Integrating Notion with Zendesk bridges the gap between project management and customer support, allowing teams to view, reference, and manage Zendesk support tickets directly inside Notion. This eliminates the need to switch between tools, reducing response times and keeping all context in one place. For support and operations teams, the Notion–Zendesk connection improves ticket visibility and team collaboration without disrupting existing workflows. It is an essential setup for any organization looking to centralize customer support data within their knowledge management system.
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