How to Integrate New Relic with Jira

Updated on:

May 11, 2026

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Use this interactive demo to learn how to connect New Relic with your Jira workspace in minutes.

Quick summary

Integrating New Relic with Jira lets engineering teams surface incident alerts and observability data directly inside their Jira project boards. This step-by-step walkthrough covers how to install the New Relic for Jira app and activate the connection using an API key.

Steps

Navigate to the top menu bar in Jira and click Apps.
Select Explore More Apps from the dropdown list of options.
Search for New Relic in the Atlassian Marketplace and select New Relic for Jira from the results.
Click Get App in the top-right corner of the app listing page.
Click Get It Now to confirm and begin the installation process.
Click Get Started to open the integration configuration screen.
Agree to the terms and click Continue to proceed.
Enter your New Relic API Key into the input field and click Connect to activate the integration between your New Relic and Jira accounts.

📌 Why this matters

Connecting New Relic with Jira allows development and operations teams to bring real-time observability data and incident alerts into the tools they already use for project management. By installing the New Relic for Jira app, teams can link Jira issues directly to New Relic incidents, reducing context-switching and accelerating incident resolution. This integration is essential for engineering teams practicing DevOps or site reliability engineering, as it creates a single source of truth for monitoring and task tracking. Streamlining the path from alert detection to issue resolution helps teams ship more reliable software faster.

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