How to Integrate Linear with Zendesk

Quick summary

The Linear and Zendesk integration lets support teams link tickets directly to Linear issues without leaving Zendesk. Installing the Linear app from the Zendesk Marketplace takes just a few minutes and requires no technical setup.

Steps

1. In Zendesk Admin Center, navigate to the left-side panel and click Apps and Integrations.
2. Select Zendesk Support Apps under the Apps section.
3. Click Marketplace at the top-right corner.
4. Search for Linear and select it from the search results.
5. Click Install to proceed to the installation page.
6. Enter your Zendesk subdomain and click Install.
7. Configure the installation settings and click Install to complete setup.
8. From the Zendesk main dashboard, go to the left-side panel and click Views.
9. Select and open any ticket from the list.
10. Click the Apps icon in the top-right corner of the ticket.
11. Find and click Linear from the list of installed apps.
12. Click Log In with Linear to begin authentication.
13. Sign in to your Linear account and select the specific workspace you want to integrate.
14. Once complete, your Linear account is instantly integrated with Zendesk.