How to Integrate Intercom with SurveyMonkey

Quick summary

This guide shows you how to integrate Intercom with SurveyMonkey using Zapier, so that Intercom trigger events automatically initiate SurveyMonkey actions without any manual effort. By connecting these two tools through a Zap, teams can automate survey delivery based on real-time customer messaging data.

Steps

1. Head over to the left-side panel and click 'Create'.
2. Select 'Zaps' from the list of options.
3. Tap 'Trigger' to start the integration process.
4. Search for 'Intercom' and choose it from the suggested results.
5. Choose your preferred 'Trigger Event' for the Intercom integration.
6. Tap 'Sign In' and log into your Intercom account.
7. Specify the Intercom workspace you wish to use, then click 'Authorize Access'.
8. Tap 'Test Trigger' to validate your Intercom inputs.
9. Click 'Continue' to proceed to the Action setup.
10. Find 'SurveyMonkey' and select it as the Action app.
11. Open the drop-down menu and specify the 'Action Event' you want to use.
12. Tap 'Sign In' and log into your SurveyMonkey account.
13. Choose the data center assigned to your SurveyMonkey account, then click 'Yes, Continue to SurveyMonkey'.
14. Click 'Authorize' to grant Zapier access to SurveyMonkey.
15. Fill out all input fields with the required information one by one.
16. Click 'Continue' to publish and activate the integration.
17. Your Intercom account is now fully integrated with SurveyMonkey via Zapier.