How to Integrate HubSpot With Zendesk

Quick summary

The Zendesk HubSpot integration lets support and sales teams sync data between both platforms by installing the Zendesk app directly from the HubSpot App Marketplace and authorizing both accounts. Once connected, teams gain unified visibility into customer interactions across HubSpot CRM and Zendesk support tickets.

Steps

1. Navigate to the App Marketplace using the store icon in the top right of HubSpot.
2. Search for "Zendesk" in the search bar and select it from the results.
3. Click the Install app button to begin the installation process.
4. Enter your Zendesk subdomain in the provided field.
5. Copy your subdomain from your Zendesk account settings.
6. Paste the subdomain and click the Authorize button to proceed.
7. Click Allow to grant HubSpot access to your Zendesk account.
8. Click Authorize again to confirm the connection.
9. Select your HubSpot Account from the list.
10. Click Connect App to finalize the integration.
11. Confirm the success message indicating the integration is complete.