Quick summary
Integrating Gainsight with Zendesk lets support teams surface customer health data directly within their Zendesk Admin Center. The setup is completed entirely through the Zendesk Marketplace in just a few clicks, requiring only your Zendesk subdomain and basic installation settings.
Steps
- In the Admin Center, navigate to the left-side panel and click Apps and Integrations.
- Select Zendesk Support Apps under the Apps section.
- Click Marketplace at the top-right corner.
- Search for Gainsight and select it from the search results.
- Click Install on the Gainsight app listing page.
- Enter your Zendesk subdomain and click Install to continue.
- Configure the installation settings to set up the connection between the two apps.
- Once done, click Install to finalize the configuration.
- Your Gainsight account will be integrated instantly with Zendesk.
