Here’s how to do it:
- Access your Dynamics 365 and navigate to the 'App Settings'.
- Then, select 'Partner Apps' when you scroll down from 'App Settings'.
- Go to the empty search bar and type 'Twilio'.
- Now, select 'Twilio SMS & WhatsApp for Dynamics 365' from the results.
- You must have a premium account to be able to integrate Twilio with Dynamics 365. You have to click 'Contact Me' then have someone discuss the requirement with you.
- To continue, you need to fill out the basic information.
- To continue, you need to fill out the basic information.



