Below is a clear, practical guide on how to integrate Dynamics 365 with Live Chat:
- Select 'App Settings' to access the menu.
- Click 'Partner Apps'. to open available integrations.
- Go to the search bar and type 'Live Chat'.
- Then, select 'Live Website Chat Integration in Dynamics 365'.
- You can click 'Free Trial' so you can avail the integration for free.
- Hit 'Free trial' to confirm and continue.
- Select your target environment.
- Agree to the terms and conditions of the environment by checking each box.
- Then, click Install' to confirm and begin the integration.



