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All Tutorials /Microsoft Dynamics 365

How to Integrate Dynamics 365 with Jira

Updated on:
June 5, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to integrate Microsoft Dynamics 365 with Jira.

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Integrate Dynamics 365 with Jira through Quantum Whisper. Here’s how to do it: 

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  1. Access your Dynamics 365 interface and click 'App Settings'.
  2. Scroll down from your 'App Settings' and click 'Partner Apps'.
  3. Navigate to the empty search bar and type 'Jira'.
  4. You can integrate Jira with Dynamics 365 through Quantum Whisper. Select 'Integrate Dynamics 365 with Developer Tools'.
  5. Once done, click 'Buy now' to purchase the integration package.

📌 Why this matters

Connecting Dynamics 365 with Jira creates a unified workflow where customer issues automatically become trackable development tasks. This eliminates the communication gaps that typically occur when sales teams report bugs or feature requests that never reach your development team.

Your support tickets can trigger Jira issues with full context intact, while project updates flow back to customer-facing teams. This bidirectional sync means your product roadmap stays aligned with actual customer needs rather than internal assumptions about priorities.

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