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All Tutorials /Microsoft Dynamics 365

How to Integrate Dynamics 365 with Azure DevOps

Updated on:
June 5, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to integrate Microsoft Dynamics 365 with Azure DevOps.

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In order to integrate Dynamics 365 with Azure DevOps, you need to buy a quantum whisper. Here’s how to do it: 

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  1. Access your Dynamics 365 interface and click 'App Settings'.
  2. Scroll down from your 'App Settings' and click 'Partner Apps'.
  3. Navigate to the empty search bar and type 'Azure DevOps'.
  4. To be able to integrate Dynamics 365 with Azure DevOps, you need to click on 'Integrate Dynamics 365 with Developer Tools'.
  5. Click 'Buy now' to purchase and start integration between support and development.

📌 Why this matters

This integration transforms your development workflow by creating a direct bridge between customer support tickets and development sprints. When support identifies bugs or feature requests, they automatically flow into your development backlog with full context intact.

The real advantage emerges during release planning: you can trace every code change back to its originating customer issue, making it effortless to communicate fixes and updates to affected users. This visibility helps prioritize development work based on actual customer impact rather than internal assumptions.

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