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How to Integrate Calendly with Zendesk

Updated on:
May 11, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to connect Calendly scheduling directly inside your Zendesk account.

Quick summary

Integrating Calendly with Zendesk lets support teams view and manage scheduled events directly within Zendesk tickets. This step-by-step walkthrough covers the full installation process via the Zendesk Marketplace in under five minutes.


Steps

  1. In the Admin Center, navigate to the left-side panel and click 'Apps and Integrations'.
  2. Select 'Zendesk Support Apps' from the list of options under the Apps section.
  3. Tap 'Marketplace' at the top-right corner.
  4. Search for 'Calendly' and select 'Calendly Events For Support' from the results.
  5. Click 'Install' on the app listing page.
  6. Enter your Zendesk subdomain and click 'Install' to continue.
  7. Fill out the provided text fields with the required configuration inputs.
  8. Tap 'Install' once all fields are complete.
  9. Your Calendly account will be integrated instantly with Zendesk.

📌 Why this matters

Integrating Calendly with Zendesk allows support teams to surface scheduled meeting data directly inside customer tickets, eliminating the need to switch between tools. This connection gives agents instant visibility into Calendly events, making it easier to coordinate follow-ups and resolve issues faster. For teams managing high volumes of support interactions, linking scheduling and ticketing in one place reduces manual effort and improves the overall customer experience. Setting up the Calendly Events For Support app through the Zendesk Marketplace takes only minutes and requires no custom development.
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