How to Integrate ActiveCampaign with Zendesk

Quick summary

This tutorial shows how to integrate ActiveCampaign with Zendesk using Zapier by creating a Zap that triggers on ActiveCampaign events and automatically performs actions in Zendesk. The setup takes just minutes and requires no coding — only your account credentials for both platforms.

Steps

1. Head over to the left-side panel and click 'Create' to start building a new Zap.
2. Select 'Zaps' from the list of available options.
3. Tap 'Trigger' to begin the integration setup process.
4. Browse the integration options and select 'ActiveCampaign' as the Trigger app.
5. Choose your preferred 'Trigger Event' from the dropdown menu.
6. Tap 'Sign In' to connect your ActiveCampaign account.
7. Enter the required ActiveCampaign account credentials and click 'Yes, Continue to ActiveCampaign' to authorize the connection.
8. Complete the Trigger setup and click 'Test' to verify it works correctly.
9. Search for 'Zendesk' and select it as the Action app.
10. Click the drop-down menu and choose your preferred 'Action Event'.
11. Tap 'Sign In' to connect your Zendesk account.
12. Fill in the required Zendesk account credentials and click 'Yes, Continue to Zendesk' to authorize.
13. Provide the specific action details needed to configure the Zendesk step.
14. Click 'Test' to publish and activate the integration.
15. Your ActiveCampaign account is now integrated with Zendesk and will sync automatically going forward.