How to Export the Talk Dashboard in Zendesk

Updated on:

May 11, 2026

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Use this interactive demo to learn how to export the Zendesk Talk Dashboard as a file.

Quick summary

The Zendesk Talk Dashboard export feature in Zendesk Explore lets support teams download call analytics data in their preferred file format. This step-by-step guide shows how to navigate from the Zendesk agent view to the Talk Dashboard and trigger a data export in just a few clicks.

Steps

Head over to the top navigation bar and click 'Zendesk Products'.
Select 'Explore' from the provided list of options.
Under the Dashboard tab, browse the list of dashboards and choose Zendesk Talk.
Click the 'More' button on the top menu bar.
Click 'Export' from the dropdown options.
Tick the checkbox beside your preferred file format.
Finally, click 'Export' to complete the download.

📌 Why this matters

Exporting the Zendesk Talk Dashboard gives support managers a portable, shareable snapshot of call center performance data directly from Zendesk Explore. Being able to download Talk analytics in a preferred file format makes it easier to conduct offline reporting, share insights with stakeholders, and integrate data into external tools. This capability is essential for teams that need to track call volume, agent performance, and response times outside of the live dashboard. Streamlining the export process reduces manual effort and ensures accurate, timely reporting across the support organization.

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