How to Edit Disqualification Page SurveyMonkey

Updated on:

May 12, 2026

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Use this interactive demo to learn how to customize the disqualification page in your survey collector.

Quick summary

SurveyMonkey allows you to edit the disqualification page shown to respondents who don't qualify for your survey by accessing Custom Disqualification settings inside the collector's advanced options. This step-by-step process takes just a few clicks from your survey's Collect Responses section.

Steps

Navigate to your desired survey and click 'Send survey'.
Go to the 'Collect Responses' section of your survey and click the ellipsis icon next to your collector.
Click 'Edit collector' to open the collector settings.
Inside the collector settings, click 'Show advanced options' to expand additional configuration settings.
Click 'Custom Disqualification' to access and edit the disqualification page shown to unqualified respondents.

📌 Why this matters

The ability to edit the disqualification page in SurveyMonkey gives survey creators full control over the experience shown to respondents who don't meet eligibility criteria. A customized disqualification message helps maintain a professional brand experience and can redirect unqualified respondents to relevant resources. This feature is especially valuable for market researchers and HR teams running screener surveys who need to manage respondent expectations clearly. Editing the disqualification page through the collector's advanced settings ensures targeted, high-quality survey responses without sacrificing respondent experience.

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