How to Delete Articles in the Zendesk Help Center

Quick summary

This tutorial shows how to delete articles in the Zendesk Help Center using the Guide Admin panel. Admins can bulk-select and permanently remove outdated or unwanted knowledge base articles in just a few steps.

Steps

1. Click the Zendesk Products button on the top navigation bar.
2. Select Guide from the list of available options.
3. Head to the top menu bar and click Guide Admin.
4. Select all articles you want to delete by ticking the checkbox next to each one.
5. Tap Article Settings at the bottom section of the page.
6. Select Delete from the available actions.
7. Click Delete once more to confirm and complete the deletion.