Quick summary
Deleting a ticket in Zendesk requires selecting the ticket from your Views panel and confirming deletion through a two-step prompt. This process permanently removes the ticket from your Zendesk agent workspace.
Steps
- Navigate to the left-side panel and click Views to access your ticket list.
- Find the specific ticket you want to delete and tick the checkbox beside it to select it.
- Click the Delete button to initiate the deletion process.
- Tap Delete Ticket to confirm your request and finalize the action.
- Once confirmed, the selected ticket will be deleted immediately from your Zendesk account.
