Quick summary
A matrix question in SurveyMonkey lets you collect structured ratings across multiple items using a single grid-style question. This step-by-step walkthrough shows how to add and configure a Matrix/Rating Scale question in the survey editor from start to finish.
Steps
- Open an existing survey by clicking the ellipsis icon next to it.
- Select Edit survey from the drop-down menu.
- Navigate to the Design Survey section and click the + New Question button.
- Choose Matrix/Rating Scale from the question type dropdown to create a grid with rows and columns.
- Enter the general context or instruction in the main question text box.
- Under Row Choices, input each item, option, or sub-question you want respondents to evaluate.
- Under Column Choices, enter the answer options respondents will select from.
- Click Save to add the configured matrix question to your survey.
- Click Preview survey to review how the matrix question appears to respondents and make any final adjustments.
