Agentic demo automation is here.
Meet Lily
This interactive demo was created free with Storylane in 2 minutes. Create your own demo
This interactive demo was created free with Storylane in 2 minutes. Create your own demo
Start free

How to Change an Agent’s Name in Zendesk

‍

It is very easy to change an agent's name in Zendesk. Here’s the simplest way to do it:

  1. On the Admin Center tab, go to the left-side panel and click 'People'.
  2. Select 'Team Members' under the Team section.
  3. Browse the list on the main dashboard, then choose the specific agent with the name you wish to edit.
  4. Tap 'Account' to access the settings.
  5. Following that, click the 'Name' input field and change the default name.
  6. Once done, click 'Save' to apply the changes.
  7. After completing these steps, the name of the selected agent will be updated instantly.
Similar Articles

How to Integrate Zendesk Sell with FreshBooks

How to Integrate Webhooks with Zendesk

How to Integrate Email Parser with Zendesk

Build Killer Demos in 2 Minutes
Build Killer Demos in 2 Minutes
Build Killer Demos in 2 Minutes
Build Killer Demos in 2 Minutes
Build Killer Demos in 2 Minutes
Build Killer Demos in 2 Minutes
Build Killer Demos in 2 Minutes
Chrome Extension Icon
Try our Chrome extension
DOWNLOAD

Desktop app for macOS
DOWNLOAD
Backed by
Y combinator
AICPA SOC
GDPR
Products
Guided DemosSandbox DemosDemo Hub
Featured
Account RevealPersonalizationIntegrations
Solutions
EnterpriseGrowth & Demand
MarketingProduct MarketingSalesPresales
Resources
BlogTutorialsHelp DocsWhat’s NewDemo DundiesPlaybooks
Company
CareersPricingPartnersContactTrust CenterDemo Abuse
Customers
Demo ShowcaseCase Studies
Built in San Francisco Bay Area - ©2025 Storylane
Backed by
Y combinator
AICPA SOC
GDPR
Privacy PolicyTerms & Conditions
X Corp (formerly Twitter)LinkedIn
This website uses cookies to ensure you get the best experience on our website. Learn More
Got it