How to Bulk Delete Spam Tickets in Zendesk

Quick summary

You can bulk delete spam tickets in Zendesk by selecting all unwanted tickets from a Views list and using the Mark As Spam action to remove them instantly. This method lets support agents clean up their queue in seconds without opening each ticket individually.

Steps

1. Navigate to the left-side panel, then tap Views to open your ticket views.
2. Select all spam tickets from the list you want to remove.
3. Click Mark As Spam to apply the spam action to all selected tickets.
4. Click Mark As Spam again to confirm your request.
5. The selected tickets will be marked as spam and deleted immediately from your queue.