How to Block Emails in Zendesk

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It is very easy to block emails in Zendesk by simply adding the sender’s email address to Blocklist. Here’s a short guide on how to do it:

1. On the Admin Center tab, head over to the left-side panel and click 'People'.
2. Select 'End Users' from the list of options under Configuration.
3. Enter the sender's email address into the 'Blocklist' input field.
4. Once done, scroll down to the bottom section of the page and then click 'Save Tab'.
5. After completing these steps, emails from the blocklisted email addresses will be suspended.