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How to Add Severity in Jira

Updated on:
May 11, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to create a custom severity field in Jira issues.

Quick summary

Adding a severity field in Jira requires creating a custom field through Jira Administration and associating it with the relevant project screens. Once configured, the severity field appears on every issue form, letting teams categorize and prioritize issues by impact level.


Steps

  1. Go to the Jira Administration page by clicking on the gear icon in the top-right corner.
  2. Select Issues under the Jira settings menu.
  3. In the left-hand sidebar, under Fields, click on Custom fields.
  4. Click the Create custom field button.
  5. Choose the field type appropriate for severity, such as Single choice or Radio buttons.
  6. Click Next to proceed.
  7. Enter the name of the custom field.
  8. Add a description for the field.
  9. Add options for the severity levels by clicking Add.
  10. Click Create to save the custom field.
  11. Associate the field with the relevant screens by checking each screen's checkbox.
  12. After selecting the screens, click Update to apply the changes.
  13. The Severity field will now appear whenever you create, edit, or view an issue in your project, allowing you to categorize issues based on their severity.

📌 Why this matters

Adding a severity field in Jira gives engineering and support teams a standardized way to classify issues by impact, enabling faster triage and more accurate prioritization. Without a dedicated severity custom field, teams rely on informal workarounds that lead to inconsistent issue handling and missed SLAs. By creating a structured severity field tied directly to Jira issue screens, project managers can filter, report on, and escalate critical issues with confidence. This configuration is essential for any team running bug tracking, incident management, or customer support workflows inside Jira.
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