How to Add Likert Scale in SurveyMonkey

Quick summary

A Likert scale in SurveyMonkey is added using the Matrix/Rating Scale question type, where rows represent statements and columns represent rating options. This step-by-step walkthrough covers everything from opening an existing survey to previewing the finished question.

Steps

1. Open an existing survey by clicking the ellipsis icon next to it.
2. From the drop-down menu, select Edit survey.
3. Navigate to the Design Survey section and click the + New Question button.
4. Select Matrix/Rating Scale from the list of question types.
5. Enter your main question text in the question text box.
6. Under Row Choices, input the statements or items you want respondents to rate.
7. Under Column Choices, enter your Likert scale answer options.
8. Click Save to add the Likert scale question to your survey.
9. Click Preview survey to verify the formatting and layout look correct.