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All Tutorials /Jira

How to Add CC in Jira Comment

Updated on:
May 11, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to CC teammates in a Jira issue comment.

Quick summary

Jira does not have a native CC field, but you can mention users in a comment using the @ symbol to trigger email-style notifications. This method lets teams loop in stakeholders directly from a Jira issue without leaving the platform.


Steps

  1. Open the Jira issue where you want to add the comment and click on it.
  2. Click on the comment field to activate it.
  3. In the comment body, type @ followed by the name of the user you want to notify.
  4. Select the user from the dropdown list that appears.
  5. Click Save to post the comment.
  6. The mentioned users will receive a notification about the comment, similar to a CC in email.

📌 Why this matters

Jira does not include a built-in CC field on comments, which can make it difficult to keep stakeholders informed during issue resolution. By using @mentions in Jira comments, teams can replicate the CC functionality familiar from email, ensuring the right people are notified instantly. This is especially valuable for cross-functional teams that rely on Jira for task tracking and need transparent, real-time communication on active issues. Mastering this workflow reduces missed updates and keeps everyone aligned without switching tools.
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